The training is for professional development purposes and the certificate obtained does not replace the MYK certification required for MYK certification courses.

Basic Business KPIs Training Program

The Basic Business KPIs Training Program aims to teach participants the key performance indicators (KPIs) used to measure and monitor business performance. The training focuses on making data-driven decisions, strategic planning, and improving efficiency to help businesses achieve their goals.

1. Introduction and Purpose of the Training Program

The Basic Business KPIs Training Program teaches participants how to define and implement the key KPIs needed to monitor and evaluate business performance. The training aims to equip participants with skills to make data-driven decisions, set goals, and optimize business processes.

2. What is KPI and Why is it Important?

This section provides a detailed explanation of the KPI (Key Performance Indicator) concept. Participants will learn how KPIs impact business success, how they serve strategic goals, and how they are used to monitor business objectives.

• Definition and importance of KPI
• Types of KPIs (financial, operational, strategic, etc.)
• Integration of KPIs with business strategies
• The impact of KPIs on decision-making processes

3. Key Business KPIs

The training covers various key KPIs used to measure business performance. These KPIs include:

• Financial KPIs: Revenue, profit margin, cost structure, cash flow, ROI (Return on Investment), ROE (Return on Equity), EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization)
• Operational KPIs: Efficiency rates, production time, quality control, defect-free production, supply chain performance, inventory management
• Sales and Marketing KPIs: Customer Acquisition Cost (CAC), customer satisfaction, NPS (Net Promoter Score), conversion rates, marketing ROI
• Human Resources KPIs: Employee productivity, recruitment process, employee engagement, training and development success, employee turnover rate
• Strategic KPIs: Market share, competitive advantage, innovation, growth rates, sustainability goals

4. KPI Definition and Implementation

The proper definition and implementation of KPIs play a critical role in achieving a business's strategic goals. This section provides participants with the factors to consider and best practices when defining KPIs.

• SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
• Aligning KPIs with organizational goals
• Tools and software for tracking and managing KPIs
• KPI reporting and data analysis

5. The Role of KPIs in Performance Improvement

This section discusses the role of KPIs in enhancing organizational efficiency. Participants will learn to track performance using KPIs, identify weaknesses, and develop strategies for continuous improvement.

• Performance monitoring and evaluation techniques
• Process improvement with KPIs
• Strategies for reaching goals and corrective actions
• Creating a culture of continuous improvement

6. Data Analysis and Reporting

The effective use of KPIs requires accurate data collection and analysis. This training teaches participants how to collect, analyze, and present performance data in reports. Data visualization of KPI results helps participants understand data more easily.

• Data collection techniques
• Creating and interpreting KPI reports
• Data visualization tools and software (Excel, Power BI, Tableau, etc.)
• Analytical thinking and data interpretation skills

7. Communicating and Sharing KPIs

Proper communication and sharing of KPIs across the organization is important. Participants will learn how to effectively communicate KPI results and develop strategies to align the entire organization with these KPIs.

• Sharing KPI results with senior management
• Internal communication of KPIs within teams
• Motivating and goal setting based on KPIs
• Communication strategies and stakeholder management

8. Success Stories and Real-World Applications

The training includes examples of successful KPI management and real-world case studies. Participants will learn how to correctly use KPIs through examples from real businesses. This section provides examples from various sectors and demonstrates the success of KPIs in different business areas.

9. Methods and Tools Used in Training

The training will include interactive lessons, case studies, group discussions, and practical simulations. Participants will gain hands-on experience by applying the KPI concepts learned in real-world scenarios. Additionally, various software tools for tracking and analyzing KPIs will be introduced.

10. Benefits Gained by Participants After the Training

Upon completion of the training, participants will gain the skills to effectively measure business performance, define appropriate KPIs, and make strategic decisions based on data analysis. They will also learn ways to enhance organizational efficiency using KPIs.

11. Training Certificate and Evaluation

Participants will receive a certificate upon successfully completing the training. In addition, an evaluation will be conducted to measure how effectively the information learned during the training has been understood.

The training is open to corporate collaborations (institution/company legal entities) and individual applications are not accepted. The training content can be re-planned based on the corporate participant profile and needs. After mutual discussions, the scope and method of the training (in-person or online) will be determined, and the related processes will be completed. Once agreement is reached, the appropriate dates and times for the participants from your organization and our instructors will be set, and the location of the training will be decided.