This training is intended for professional development. The certificate received does not replace the MYK authorization certificate, which is mandatory for trainings requiring MYK certification.

Catering Services Training Program

The Catering Services Training Program teaches all aspects of catering services according to industry requirements. Participants gain expertise in event management, menu planning, and service delivery.

1. Catering Fundamentals

• Definition of catering services
• Overview of the industry and requirements for catering business
• Setting up and managing a catering business

2. Event Management

• Types of events and their requirements
• Stages of event organization
• Preparing and managing an event budget
• Time management and event planning

3. Menu Planning and Preparation

• Selecting appropriate menus for different events
• Planning and preparing dishes for menus
• Meeting dietary requirements and special requests
• Food cost calculations and budgeting

4. Service Delivery

• Service techniques that increase customer satisfaction
• Differences between restaurant and event service delivery
• Food service, beverage service, and catering techniques
• Effective communication with guests and professional conduct

5. Hygiene and Safety Standards

• Food safety and hygiene regulations
• Kitchen equipment and area cleanliness
• Employee health and safety, proper hand hygiene, and food storage techniques

6. Customer Communication and Relationship Management

• Understanding customer expectations and proper communication
• Professional customer relations and complaint management
• Effective sales techniques and building customer loyalty

The training is open to institutional collaboration (packages for companies/institutions) and individual applications are not accepted. The training content can be adjusted according to the profile and needs of institutional participants. After mutual agreement, the scope and method of the training (in-person or online) are determined, and the relevant processes are completed. The suitable days, times, and location for participants and instructors are arranged upon agreement.