What Is Mediator Training?

Individuals appointed as mediators are required to complete mandatory basic training before starting their duties and to attend refresher training at certain intervals during their service. The purpose of these trainings is to equip mediators with the necessary knowledge and skills to perform effectively and professionally within the criminal justice system.

Purpose of the Training

Mediator training aims to teach and develop competence in:

• Alternative dispute resolution methods,
• Communication and negotiation skills,
• Special conditions of working with victims, those harmed by a crime, suspects, or defendants,
• Basic knowledge of the criminal justice system

and aims to ensure proficiency in these areas.

Scope and Structure of Basic Mediator Training

The training is designed to develop the minimum qualifications, knowledge, and personal skills required for mediators. Theoretical and practical lessons are provided to candidates in accordance with the topics determined by the Department Directorate.

Total Training Hours

The training provided to mediator candidates consists of:

• 36 hours of theoretical training,
• 12 hours of practical training, totaling 48 training hours.

Content of Practical Training

Practical training includes exercises designed to improve candidates' communication and negotiation skills through individual and group work. This section involves:

• Creation of sample dispute resolution scenarios,
• Applying mediation methods to reach solutions,
• Group evaluations with instructors,
• Active participation from candidates is expected.

These exercises allow candidates to gain negotiation experience similar to real-life situations.

Refresher Mediator Training (Mandatory Every Two Years)

• Mediators are required to attend theoretical and practical refresher training organized by authorized institutions at least once every two years, totaling no less than 8 training hours.
• Participation in this training is mandatory for mediators.

Attendance Requirement

Candidates without a valid and documented excuse who fail to attend more than 1/12 of the training will be removed from the training program.