This training is for professional development purposes, and the certificate obtained does not replace the MYK certification in mandatory training where the MYK certification is required.

Introduction to Hotel Automation Systems

Provides basic information about the definition, importance, and hotel management software of automation systems.

1. Reservation and Check-in Systems

• Online reservation systems

• Guest check-in and check-out processes

2. Guest Services and Room Management

• Room assignment and management software

• Guest requests and system integration

3. Financial Transactions and Pricing Systems

• Hotel revenue management software

• Dynamic pricing and inventory management

4. Maintenance and Equipment Management

• In-house maintenance requests and tracking

• Equipment management and fault reporting systems

5. Reporting and Analysis Systems

• Performance analysis and reporting

• Database management and efficiency tracking

(MY)

The training is open to institutional collaborations (package for institution/company legal entities), and individual applications are not accepted. The training content can be reorganized according to your institutional participant profile and needs. As a result of mutual discussions, the scope and method of the training (face-to-face / online) are determined and the relevant processes are completed. In case of mutual agreement, the date, time, and location of the training are planned in line with the availability of your institution’s participants and our instructors.