This training is for professional development purposes, and the certificate obtained does not replace the MYK certification in mandatory training where the MYK certification is required.

Introduction to Hotel Automation Systems

Provides basic information about the definition, importance, and hotel management software of automation systems.

1. Reservation and Check-in Systems

• Online reservation systems
• Guest check-in and check-out processes

2. Guest Services and Room Management

• Room assignment and management software
• Guest requests and system integration

3. Financial Transactions and Pricing Systems

• Hotel revenue management software
• Dynamic pricing and inventory management

4. Maintenance and Equipment Management

• In-house maintenance requests and tracking
• Equipment management and fault reporting systems

5. Reporting and Analysis Systems

• Performance analysis and reporting
• Database management and efficiency tracking

(MY)

The training is open to corporate cooperation (package for institutions/companies) and individual applications are not accepted. The training content can be re-planned according to the corporate participant profile and needs. After mutual discussions, the scope and method of the training (In-person, Online) will be determined, and the relevant processes will be completed. Once an agreement is made, suitable dates and times for your institution's participants and our instructors will be scheduled, and the training venue will be determined.