This training program equips participants with professional knowledge and skills in hotel rooms division management. They learn to manage all processes from room allocation to guest requests efficiently.
The training is for professional development purposes, and the certificate obtained does not replace the MYK authorization certificate in trainings where the MYK authorization certificate is mandatory.
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Introduction to Rooms Division Management
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Rooms division and its role in a hotel
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Management structure and operations
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Relationship with other hotel departments
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Reservations and Room Allocation
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Guest Relations and Rooms Division
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Handling and resolving guest requests
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Guest room arrangement and maintenance
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Room cleanliness and hygiene standards
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Room Inspection and Performance Management
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Room inspection processes and quality control
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Performance evaluation and reporting
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Cost control and efficiency
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Rooms Division Personnel Management
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Personnel planning and task division
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Team management and motivation
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Training and development programs
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Technological Systems and Software
The training is open to corporate partnerships (institution/company legal entities) and individual applications are not accepted. The training content can be re-planned according to the corporate participant profile and your needs. After mutual discussions, the scope and method of the training (In-person, Online) will be determined, and the relevant processes will be completed. If an agreement is reached, suitable dates and times for your institution’s participants and our instructors will be set, along with the location of the training.