The training is for professional development purposes, and the certificate obtained does not replace the MYK certification required for certain trainings.

Introduction to Guidance Services

This training program aims to develop communication skills for individuals who will be providing counseling and guidance services, enabling them to offer proper guidance and effective support.

1. Communication Techniques with Clients

• Active listening and empathetic approach
• Verbal and non-verbal communication
• Building trust and managing sustainable relationships

2. Communication Barriers and Solutions

• Common communication errors
• Effective communication techniques with different individuals
• Cultural sensitivity and communication

3. Referral and Counseling Process

• Identifying the needs of the client
• Referral techniques for appropriate services
• Monitoring and feedback processes

4. Communication in Stressful and Crisis Situations

• Effective communication in crisis situations
• Providing emotional support
• The role and boundaries of the counselor

(MY)

The training is open for institutional collaborations (packages for organizations/companies) and does not accept individual applications. The content of the training can be re-planned according to the profile and needs of institutional participants. After mutual discussions, the scope of the training and the method of training (In-person, Online) will be determined, and relevant processes will be completed. Once an agreement is made, the suitable days and times for your institution's participants and our instructors will be set, and the location of the training will be determined.