Guidance Services and Communication Training Program

The training is for professional development purposes, and the certificate obtained does not replace the MYK certification required for certain trainings.

This training program aims to develop communication skills for individuals who will be providing counseling and guidance services, enabling them to offer proper guidance and effective support.

1. Communication Techniques with Clients

• Active listening and empathetic approach

• Verbal and non-verbal communication

• Building trust and managing sustainable relationships

2. Communication Barriers and Solutions

• Common communication errors

• Effective communication techniques with different individuals

• Cultural sensitivity and communication

3. Referral and Counseling Process

• Identifying the needs of the client

• Referral techniques for appropriate services

• Monitoring and feedback processes

4. Communication in Stressful and Crisis Situations

• Effective communication in crisis situations

• Providing emotional support

• The role and boundaries of the counselor

(MY)

The training is open to institutional collaborations (package for institution/company legal entities), and individual applications are not accepted. The training content can be reorganized according to your institutional participant profile and needs. As a result of mutual discussions, the scope and method of the training (face-to-face / online) are determined and the relevant processes are completed. In case of mutual agreement, the date, time, and location of the training are planned in line with the availability of your institution’s participants and our instructors.