Training Information

• Training Method: Face-to-face or Online
• Training Duration: 14 Hours (2 Days * 7 Hours)
• Training Date: Will be scheduled once sufficient pre-registrations are received.
• Instructor: Assoc. Prof. Dr. Zerrin FIRAT
• Target Audience: This program is designed for professionals who manage teams, projects, or departments and carry responsibility for people management. Mid-level managers, team leaders, department and unit heads, project managers, newly promoted managers, and high-potential leadership candidates form the core participant profile. It also provides strong development support for HR and organizational development professionals and senior specialists coordinating cross-functional work. It is structured for professionals who wish to strengthen their human management, influence, coaching approach, emotional balance, and sustainable leadership practice.

Purpose of the Training

The aim of this program is to enable managers to gain leadership competencies to consciously manage not only operational processes but also human behavior and team dynamics.

The program strengthens a leadership approach that builds trust-based communication, manages conflicts constructively, increases team motivation, and systematically improves performance. It also aims to develop leaders who can unlock employee potential through coaching, embed a feedback culture, and build a development-focused management practice.

Ultimately, the training aims to instill a sustainable leadership mindset that creates long-term transformation rather than short-term solutions.

Training Content

• The role of positive psychology in leadership
• Psychological resilience techniques
• Motivation management in challenging times
• Strength-based team development approach
• Leader behaviors that increase team energy
• Solution-focused thinking and positive framing
• Creating meaning and belonging

• Impact of emotional intelligence on leadership performance
• Self-awareness and emotional recognition
• Emotional regulation and stress management
• Emotional balance in conflict situations
• Trust-based communication
• Empathic listening techniques
• Managing team tensions

• Role of coaching in leadership
• Effective questioning techniques
• Powerful feedback models
• Coaching language in performance meetings
• Unlocking potential
• Building accountability
• Development planning and follow-up

• Discovering leadership style
• Behavior pattern analysis
• Managing triggers
• Empathy-based decision making
• People-centered management
• Fair and balanced leadership
• Personal leadership development plan

The training is open to corporate cooperation and individual applications are not accepted. The content and method can be customized according to corporate needs.