TRAINING DURATION: Total: 2 Days / 12 Hours

TRAINING MODEL: Face-to-face or hybrid model

TRAINING METHOD: Lecture, Case analysis, Practical studies, Interactive discussion

This training is for professional development purposes and the certificate obtained does not replace the MYK authorization certificate required for certain trainings.

UNIT 1: Managerial Perspective on Housekeeping Services

• Concept and scope of housekeeping services
• Importance of housekeeping services in hospitals
• Risk management and patient safety
• Differences between hospitality and healthcare sectors

UNIT 2: Organization and Process Management

• Organizational structure
• Duties, authorities, and responsibilities
• Work planning and shift scheduling
• Process management and workflows

UNIT 3: Personnel Management and Leadership

• Characteristics of housekeeping staff
• Motivation and performance management
• Communication and leadership skills
• Conflict and crisis management

UNIT 4: Inspection and Quality Management

• Inspection systems
• Checklists
• Service quality measurement
• Continuous improvement approach

UNIT 5: Hospital Cleaning Systems

• Cleaning standards
• Cleaning sequence and methods
• Area-based cleaning practices
• Patient room and common area management

UNIT 6: Equipment and Chemical Management

• Cleaning equipment
• Color coding system
• Types of chemicals and usage principles
• Dosage and application errors

UNIT 7: Hygiene and Critical Control Points

• Concept of hygiene
• Critical contact surfaces
• Risk of cross-contamination
• Hygiene inspection criteria

UNIT 8: Occupational Health and Safety

• Employee safety
• Chemical and physical risks
• Use of protective equipment
• Prevention of occupational accidents

UNIT 9: Infection Control (Expert Trainer)

• Chain of infection
• Transmission routes
• Hospital infections
• Prevention and control methods

UNIT 10: Medical Waste Management (Expert Trainer)

• Types of waste
• Waste segregation
• Collection and disposal processes
• Risks and legal responsibilities

UNIT 11: Case Studies and Applications

• Real case examples
• Problem analysis
• Solution development
• Institution-specific evaluation study

The training is open to corporate cooperation (institution/company packages), and individual applications are not accepted. The training content can be redesigned according to your corporate participant profile and needs. As a result of mutual discussions, the scope and method of the training (Face-to-Face, Online) are determined and the relevant processes are completed. In case of agreement, the appropriate dates, times, and training location are determined in coordination with your institution's participants and our instructors.