This program provides knowledge and skills in managing front office services in the hospitality industry, covering essential areas such as guest reception, reservations, and check-in/check-out processes.
The training is for professional development purposes, and the certificate obtained does not replace the MYK authorization certificate in trainings where the MYK authorization certificate is mandatory.
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Introduction to Front Office Services
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Reservations and Check-in/Check-out Processes
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Guest Relations and Communication
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Pricing and Revenue Management
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Front Office Technologies and Software
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Professional Behavior and Image
The training is open to corporate partnerships (institution/company legal entities) and individual applications are not accepted. The training content can be re-planned according to the corporate participant profile and your needs. After mutual discussions, the scope and method of the training (In-person, Online) will be determined, and the relevant processes will be completed. If an agreement is reached, suitable dates and times for your institution’s participants and our instructors will be set, along with the location of the training.